Ortensia Sewing Supplies is committed to the new Australian privacy legislation in the way it collects, uses, secures and discloses personal information.
The Commonwealth Privacy Act 1988 requires companies to comply with the National Privacy Principles (NPPs). This document describes Ortensia Sewing Supplies’ Privacy Policy.
The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:
- Information you provide us when you purchase goods or services. This information will include your name, address and other contact details.
- Information derived from communications between you and us.
The use of the facilities and services available through our website will determine the amount and type of information we collect. The only personal information we collect when you use our website is what you tell us about yourself, for example, by completing an online form when you purchase a product, or when you send us an email.
How we use your information
Protecting your privacy is very important to us and we will not sell or share your personal information with any third party business unless required by law. The only exception to this is those businesses with whom we interact in order to complete your transaction, for example Australia Post.
Generally we will only use and disclose your personal information:
- To establish and maintain your relationship as a customer of Ortensia Sewing Supplies.
- To provide the products and services you have requested from Ortensia Sewing Supplies.
- To administer and manage those products and services.
- To answer your inquiry.
In most cases, you can gain access to the personal information that Ortensia Sewing Supplies holds about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.
Security
Security is extremely important to us and we will take all reasonable steps to keep secure any personal information that we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.
The Internet is not always a secure method of transmitting information. Accordingly, Ortensia Sewing Supplies cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorized access or use of that information.
This web site contains links to other sites. Please be aware that Ortensia Sewing Supplies is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each site that collects personally identifiable information. This privacy policy applies solely to information collected on this website.
Changes to this Privacy Policy
It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on our website at www.ortensia.com.au. We suggest that you visit our website regularly to keep up to date with any changes.
Contact Us
If you would like any further information, or have any queries, problems or complaints in relation to this Privacy Policy or our information handling practices in general, please Contact Us.
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